Leadership means understanding that every process, every person, and every challenge is part of the journey to an effective operation.

Melissa Thompson

Hi there! I'm Melissa Thompson, founder of TALO Services LLC. ASCP certified in Medical Laboratory Technology and Cytotechnology, I have over 30 years’ experience, specializing in Anatomic Pathology. My areas of expertise include:

  • Leadership Coaching and Team Development
  • Cytology and Histology End to End Operations
  • Regulatory Inspection Readiness
  • Lean and Total Quality Management
  • Efficient Workflow Systems
  • And more...

I have walked in your shoes and understand the challenges and opportunities that come with leading an Anatomic Pathology Laboratory. I have always been a highly engaged leader, passionate and committed to serving others. This passion and commitment were the driving force in forming the AP Lab Leader Wayfinder Program™. This coachsulting program is designed to collaborate with lab leaders like yourself on attaining leadership and operational goals.

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Why Choose TALO Services?

Expertise

Gain insights from a seasoned Anatomic Pathology Lab professional through personal coaching.

Clarity

Receive a jargon free, straightforward approach to leadership development, process improvement, and other essential concepts. 

Results Driven

TALO Services is committed to tangible results that lead to sustained personal and professional growth

Privacy

Your journey is a private space for self reflection and improvement. TALO Services does not require nor will ask to disclose your place of business.

Leadership and operational needs are not one size fits all. With TALO’s holistic approach, the AP Lab Leader Wayfinder Program™ is tailored to meet your specific needs. This customization facilitates the journey to a more effective and optimized laboratory. Here is an overview of what you’ll experience in the program:

  • Individualized account and access to your engagement sessions.
  • 1:1 video coachsulting sessions. Full sessions are one hour and fifteen minutes. Mini sessions are fifteen minutes and are designed for inter-session touchpoints for continued focus.
  • Toolkits, forms, and checklists to supplement the journey.
  • Individualized Wayfinder Reflections™ video snippets that provide post session insights with action steps.
  • Unlimited email access with a designated address for each engagement category.
  • Continued support through the Wayfinder Advisory subscription program.
  • A trusted advisor who cares about your success.

Enough about me and TALO Services, let’s talk about your needs. Whether you are a new leader or an experienced leader searching for a different approach, let’s connect on an Insight Call. I look forward to hearing from you!

Let's Connect!